Privacy Policy

Blinds Planet Inc., operating as Blinds Planet Canada (“we”, “us”, “our”), respects your privacy. This policy explains what personal information we collect through blindsplanet.ca, how we use it, and the choices you have. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you request a quote or contact us, we collect the information you provide:

• Your name, phone number and email address
• Your postal code
• Project details you choose to share, such as the number of windows, property type, preferred timeline and any message
• The page of our website you submitted the form from

When you browse the site, advertising and analytics tags (described below) may automatically collect information such as your IP address, the pages you view and how you arrived at our site, using cookies and similar technologies.

How We Use Your Information

• To respond to your quote request and contact you about your project
• To schedule your free in-home consultation and carry out measurement, production and installation
• To send you a confirmation email and service-related messages about your order
• To measure the performance of our advertising

We do not sell or rent your personal information to anyone.

How Your Information Is Stored

Quote requests are stored in our secure lead-management system and sent to us by email through a third-party email delivery provider. Access is limited to team members who need it to serve you. We take reasonable technical and organizational measures to protect your information against loss, misuse and unauthorized access.

Advertising and Analytics

Our website uses the following third-party tags, which set cookies or use similar technologies:

• Google Ads conversion tracking — helps us understand which of our ads lead to quote requests. You can manage ad personalization at Google My Ad Center.
• Meta (Facebook) Pixel — measures the performance of our ads on Meta platforms. You can adjust your preferences in your Facebook ad settings.

You can also block or delete cookies at any time through your browser settings. The website works without them.

Email Communications

We send transactional emails related to your request, such as a confirmation that we received it. We comply with Canada’s Anti-Spam Legislation (CASL): we do not send you commercial electronic messages without your consent, and any such message will include a working unsubscribe mechanism.

How Long We Keep Information

We keep personal information for as long as needed to respond to your inquiry, fulfil your order, honour warranty obligations, and meet legal and tax record-keeping requirements. Information that is no longer needed is deleted or anonymized.

Your Rights

You may ask us to access, correct or delete the personal information we hold about you, or withdraw your consent to its use, subject to legal and contractual limits. Write to us at the address below and we will respond within a reasonable time. You also have the right to complain to the Office of the Privacy Commissioner of Canada.

Third-Party Links

Our website links to external sites and social profiles, such as Instagram. Those sites have their own privacy policies, and we are not responsible for their practices.

Changes to This Policy

If we change this policy, we will post the updated version on this page with a revised date at the top.

Contact Us

For privacy questions or requests: contact@blindsplanet.ca or 416-890-4554.

See also our Terms & Conditions.